The below tips will help optimize your system to make sure you receive the best functionality of our courses.
- Please be aware you must let the video completely play in its entirety in order for you to progress to the next lesson.
- Issues may by caused not using approved browsers, the latest versions of Google Chrome or Safari is recommended. Internet Explorer is NOT approved and will not function.
- Also please be aware that clearing your cookies and cache will often help resolve these issues. Your browser holds data in the cookies and cache about your browsing history, including your progress in the course. Not clearing this often can lead to a mismatch between the data on your browser and the data on our servers, causing your progress to be overwritten by incorrect information on your browser.
- You MUST allow all cookies for our site. Failure to do so will not allow you to progress to the next unit/slide/module.
- Properly logging out of the course when you are done will also help make sure that our server gets the most current data of where you are in the course. Incomplete slides will not hold their progress.
- Adding Dizzy.com to your safe sites in your browser as well as turning off your pop-up blocker will also assist, in making sure that your course will function properly.